We value your privacy
Privacy Policy
At Table on the Terrace, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable Australian laws.
Information we collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Payment Details: Billing address, card information (processed securely through third-party providers). We do not store card information once payments are processed beyond what is required to comply with legal obligations and resolve disputes.
- Order and Booking Details: Information related to your online orders or table bookings.
- Website Usage Data: IP addresses, cookies, and browsing activity to improve website functionality and user experience.
How we use your information
Your personal information is used for the following purposes:
- Order Fulfillment: To process and complete your online orders and bookings.
- Communication: To confirm orders, send booking confirmations, and respond to inquiries.
- Service Improvement: To analyse website usage and enhance customer experience.
- Legal Compliance: To comply with legal obligations and resolve disputes.
Sharing your information
We may share your information with third parties under the following circumstances:
- Payment Processing: Your payment information is securely processed by third-party providers such as Fat Zebra or others.
- Order Fulfillment: Third-party platforms that facilitate online ordering such as MyVenue.
- Service Providers: Companies that provide website hosting, analytics, or other operational support.
- Legal Requirements: If required to comply with legal obligations or protect our rights.
Cookies and Website analytics
Our website uses cookies to enhance your browsing experience. Cookies may collect anonymous data such as:
- Pages visited on our site.
- Duration of visits.
- Referring websites.
You can manage or disable cookies through your browser settings; however, doing so may affect website functionality.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Payment information is encrypted and processed securely through third-party providers.
Your rights
Under Australian law, you have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal data, subject to legal and operational requirements.
To exercise these rights, please contact us at management@tableontheterrace.com.au
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of those websites.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Email: management@tableontheterrace.com.au
- Phone: 08 7081 5501
